Responsible Gaming at 7g7
We want every player in Bangladesh to enjoy 7g7 safely. Understand your limits, use our tools, and play responsibly.
Our Commitment to Safe Play
At 7g7, we believe gambling should be entertaining — a pastime you enjoy within your means, never a source of financial stress or personal hardship. We have built a set of responsible gaming tools directly into our platform so that every player in Dhaka, Chittagong, Sylhet, or anywhere across Bangladesh can manage their activity with confidence.
Responsible gaming is not just a policy statement for us — it is a core part of how 7g7 operates. From the moment you create your account, you have access to tools that let you set daily, weekly, or monthly deposit limits, request temporary time-outs, or initiate a full self-exclusion if you ever feel that gambling is no longer something you can manage on your own.
We also strongly encourage friends and family of players to reach out to our 24/7 support team if they are concerned about a loved one. Our Bangla-speaking agents are trained to handle these conversations with care and complete confidentiality.
Tools We Offer
Permanently close your account for a set period or indefinitely. Contact support to activate.
Set a daily, weekly, or monthly cap on bKash or Nagad deposits to keep your spending in check.
Take a break from gambling for 24 hours, 7 days, or 30 days without permanently closing your account.
Receive automatic session-duration reminders so you always know how long you have been playing.
Review your full betting and deposit history at any time to stay aware of your overall spend.
Our Bangla-speaking support team is available around the clock to help with any responsible gaming concern.
Understanding Problem Gambling
Gambling is a popular form of entertainment enjoyed by millions of people across Bangladesh — from following the Bangladesh Tigers in a BPL match to spinning the reels on slots during Eid. For the vast majority, it remains a fun, low-stakes hobby. However, for a small number of people, gambling can develop into a compulsive behaviour that affects finances, relationships, and mental wellbeing.
Problem gambling is not a sign of weakness or moral failure — it is a recognised condition that responds well to professional support and peer guidance. At 7g7 we take this seriously. If you notice any of the warning signs listed below, please pause, reach out to our team, or speak with someone you trust.
Warning Signs to Watch For
- Spending more money than you can afford to lose, or borrowing to fund gambling sessions.
- Feeling unable to stop or cut back despite repeatedly deciding to do so.
- Neglecting work, studies, family responsibilities, or daily routines due to gambling.
- Feeling anxious, irritable, or restless when you are not gambling.
- Chasing losses by placing larger or riskier bets to recover money already lost.
Need Help? We Are Here.
If gambling is affecting your life or the life of someone you care about, please do not hesitate to contact our support team. We offer confidential, compassionate guidance — and we can help you activate any of the tools described on this page immediately, including full account suspension.
Email our team anytime: [email protected]
Common Questions
Log in to your account and navigate to the Account Settings section. Under Responsible Gaming, you will find options to set a daily, weekly, or monthly deposit limit. Limits take effect immediately when you lower them, and require a 7-day cooling-off period to increase.
Self-exclusion is a voluntary tool that lets you block access to your 7g7 account for a chosen period — from 6 months up to permanent exclusion. Once activated, you will not be able to log in, deposit, or place bets. Contact our support team via email to request self-exclusion and we will process it within 24 hours.
Yes. The Time-Out feature allows you to pause your account for 24 hours, 7 days, or 30 days. During a time-out your account is inactive but not permanently closed. After the period ends, access is automatically restored unless you request an extension.
No. 7g7 is strictly an adults-only platform for players aged 21 and above. We verify account holder ages during the KYC process and will suspend any account found to belong to an underage individual.
In addition to 7g7's own support team, we encourage anyone struggling with gambling to speak to a trusted family member, a mental health professional, or a counsellor. Our support agents can also guide you to further resources. Reach us at any time by emailing [email protected].
Play Smart at 7g7
Enjoy the games you love — cricket betting, live casino, slots, and more — with the confidence that comes from knowing your limits.