7g7 Privacy Policy

7g7 ("we", "us", or "our") operates the online casino and sports betting platform accessible at https://7g7.bio. We are committed to safeguarding the privacy of our users across Bangladesh, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. This Privacy Policy describes in detail the types of personal information we collect, the purposes for which we use that information, the circumstances under which we may share it, and the measures we take to keep it secure.

By registering an account, depositing funds, placing bets, or otherwise using the services provided by 7g7, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all services operated under the 7g7 brand, regardless of how you access them — including via mobile browser on Android or iOS devices.

When you use 7g7, we collect several categories of personal information to provide, improve, and secure our services. The information we collect includes, but is not limited to, the following:

• Identity and registration data: full name, date of birth, username, email address, and mobile phone number provided at account registration.
• Financial and transaction data: deposit amounts, withdrawal amounts, payment method details (e.g. bKash wallet number, Nagad account number, Rocket number), transaction history, and account balance information.
• Gaming and activity data: game history, betting records, wagering patterns, session duration, and responsible gaming settings (deposit limits, self-exclusion elections, cooling-off periods).
• Technical and device data: IP address, device type, operating system, browser type and version, referring URLs, and page interaction data collected via cookies and similar tracking technologies.
• Customer support communications: records of any chat messages, emails, or other correspondence you exchange with our support team, including complaint details and resolution notes.

We collect information directly from you when you register or interact with the platform, automatically through technical systems when you browse or play, and in limited circumstances from identity verification partners where required to comply with anti-fraud obligations.

7g7 uses the personal information we collect exclusively for the following legitimate purposes:

• Account management: to create, maintain, and authenticate your 7g7 account, process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels, and communicate important account notifications.
• Service delivery and improvement: to operate cricket betting, live casino, slots, crash games, and all other gaming services; to identify and fix technical errors; and to develop new features based on aggregate usage data.
• Security and fraud prevention: to detect and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct; to verify player identities where required; and to protect the integrity of our games.
• Responsible gaming: to monitor gaming behaviour for signs of problem gambling, to enforce self-exclusion and deposit limit requests, and to proactively reach out to players who may be at risk.
• Marketing and promotions: to send you relevant bonus offers, tournament announcements (including BPL and T20 World Cup promotions), and seasonal promotions tied to events like Eid and Pohela Boishakh — but only where you have opted in to receive such communications.
• Legal and regulatory compliance: to fulfil any obligations imposed by applicable law, to respond to lawful requests from authorities, and to establish, exercise, or defend legal claims.

7g7 processes all financial transactions through encrypted payment gateways. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or other supported methods, the transaction is handled over a secure, SSL-protected connection. We store only the minimum financial data required to process transactions and maintain legally required records — we do not retain full debit or credit card numbers on our servers, and raw payment credentials are never accessible to 7g7 staff.

Withdrawal requests at 7g7 are processed as quickly as possible, typically within hours of approval. We collect the mobile wallet number or bank account details you provide solely to route the payment to you. These financial details are treated as highly sensitive and are accessible only to authorised payment-processing staff operating under strict confidentiality obligations.

7g7 uses cookies and similar web tracking technologies (such as local storage objects and session tokens) to operate the platform correctly and improve user experience. Essential cookies are required for the site to function — they manage your login session, remember your language preference, and maintain your game state. You cannot opt out of essential cookies while continuing to use 7g7.

Analytics cookies help us understand how players navigate the site, which games are most popular, and where users encounter friction. This data is used in aggregate and is not linked to your personal identity. You may manage non-essential cookies through your browser settings. Note that disabling analytics cookies will not affect your ability to play games or process payments on 7g7.

7g7 does not sell your personal information. We do not share your data with third-party advertisers or data brokers. We may share your information only in the following strictly limited circumstances:

• Service providers: payment processors, identity verification providers, and cloud infrastructure partners who process data on our behalf under binding data processing agreements and strict confidentiality obligations.
• Legal authorities: when we receive a lawful, verified request from a competent authority such as a court order, law enforcement agency, or regulatory body, we will disclose the minimum information required to comply with that request.
• Business transfers: in the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal information may be transferred to the successor entity, subject to the same privacy protections described in this policy.

In all cases, we share only the minimum data necessary to fulfil the specific purpose and we require all recipients to handle your information with the same standard of care that 7g7 applies internally.

7g7 retains your personal data for as long as your account remains active and for a reasonable period thereafter to enable account reinstatement if you choose to return. We also retain data for as long as is necessary to comply with applicable legal, tax, and accounting obligations, which in practice means financial transaction records may be retained for a minimum period as required by applicable law.

When your data is no longer required for any of the purposes described in this policy, we will securely delete or anonymise it using industry-standard methods, so that it can no longer be linked back to you as an individual.

As a user of 7g7, you have the following rights in relation to your personal information. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of access: you may request a copy of all personal data that 7g7 holds about you, including your account details, transaction history, and gaming records.
• Right of correction: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it without undue delay.
• Right to erasure: subject to our legal retention obligations, you may request that we delete your personal data. We will honour such requests where we are not legally required to retain the data.
• Right to opt out of marketing: you may withdraw your consent to receive promotional communications at any time by contacting support or using the unsubscribe function in any marketing email we send you.

We will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to protect against unauthorised access.

7g7 implements a range of technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure hashed storage of passwords, restricted staff access on a need-to-know basis, regular security reviews of our infrastructure, and monitoring systems designed to detect and alert on suspicious activity in real time.

While we take all reasonable steps to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users promptly and take all necessary remedial action. We encourage you to use a strong, unique password for your 7g7 account and to never share your login credentials with anyone.

7g7 is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a user under the age of 21 has registered an account or provided personal data, we will immediately suspend that account and delete the associated personal information. If you are a parent or guardian and believe your child has accessed 7g7, please contact us immediately at [email protected] so we can take prompt action.

7g7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 7g7 after any such changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you disagree with any changes made to this policy, you must stop using the platform immediately and may request account closure by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7g7 handles your personal information, please do not hesitate to reach out to our support team. We are available 24 hours a day, 7 days a week, with Bangla-speaking support agents ready to assist players across Bangladesh.

You can reach us by email at [email protected]. Please include your registered username and a brief description of your query so we can respond as efficiently as possible. All privacy-related requests will be handled with the utmost discretion and confidentiality.